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1. General IT Support & Troubleshooting
- Diagnosing and fixing hardware/software issues
- Performance optimization (PCs, servers, networks)
- Peripheral device setup (printers, scanners, VoIP systems)
- Remote & on-site IT support
2. Network Setup & Maintenance
- Wi-Fi and wired network installation
- Router, firewall, and VPN configuration
- Network security audits and optimization
- Troubleshooting connectivity issues
3. Cybersecurity Solutions
- Antivirus and malware protection
- Security audits and vulnerability assessments
- Firewall and endpoint security setup
- Employee cybersecurity training
4. Cloud Services & Migration
- Cloud storage setup (Google Drive, OneDrive, Dropbox)
- Cloud server configuration (AWS, Azure, Google Cloud)
- Migration from on-premises to cloud solutions
- Cloud backup and disaster recovery planning
5. Data Backup & Recovery
- Scheduled data backups (local & cloud)
- Hard drive & RAID data recovery
- Business continuity planning
- Ransomware recovery solutions
6. IT Consultation & Strategy
- IT infrastructure assessment
- Technology roadmaps for businesses
- IT budgeting and cost optimization
7. Software & Hardware Support
- Software installation, updates, and troubleshooting
- Operating system upgrades (Windows, macOS, Linux)
- Business software recommendations & licensing
- Hardware procurement and installation
8. VoIP & Communication System Support
- VoIP phone system installation & troubleshooting
- Unified communication solutions
- Email setup and optimization (Microsoft 365, Google Workspace)
